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Service
Our history within the waste industry means that a huge number of machines have been sold and
rented by KK Balers. Consequently, we have needed to train our own national network of qualified service technicians.
We are one of the few companies that employ our own expert technicians
and do not use sub-contract engineers.
When you purchase
a machine, you need to be assured and have peace of mind that during warranty, and thereafter, it will be maintained by qualified
personnel, otherwise you could find yourself with no after-sales service backup, as some companies do not employ their
own team of engineers.
As our technicians are
qualified to repair and service a range of equipment, we can also maintain other makes of waste handling equipment such as:-
Orwak, H.S.M, Bramidan and Kenburn, so do not hesitate to request a quotation from KK's service department.
When operating any type of machinery, Health and Safety is
always a concern, which is why equipment needs to be maintained, much like your car. Due to the stringent requirements
of insurance companies concerning employers’ liability, it is important that we carry out at least one visit per
annum to certify your machine is safe to operate, even if you maintain your own equipment.
KK can also provide
operator training to several staff members during installation or at interim intervals as required. We supply a certificate
of competence following each course to meet Health and Safety requirements.
So
contact us now, or alternatively you can download and complete one of our Works Order Request Forms which can be faxed
or emailed to our office. (Fax: 01932 847170, email: sales@kkbalers.com)
Service Options
Warranty – Standard 12 months parts and labour This
warranty can be extended by up to 5 years full or parts only. Prices depend on model and age of equipment.
Warranty items must be returned to our works in order to evaluate
the reason for failure. Non-compliance with this request will render the warranty invalid.
Annual Preventative Maintenance Between one and
four visits can be made to maintain your Baler or Compactor. The number of visits will depend on the usage of the machine.
Generally a minimum of two visits are recommended for a machine that is used daily. We would strongly recommend
four visits if used on a 24hr shift.
We suggest to customers that at least one visit is made per annum
for insurance purposes as mentioned earlier, even if you employ your own engineers.
So if you are not happy with
your existing service provider or do not have any maintenance carried out at present, contact us and ask to speak to our service
department who will furnish you with details of our service and maintenance schedules to match your needs.
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Click here to download a Works Order Request Form
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Victory House, Victory Park Road, Addlestone, Weybridge, Surrey KT15 2AX, England
Tel: +44 (0) 1932 852423 Fax: +44 (0)1932 847170
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